Three-way communication at the front desk is critical in taking a vague referral into a concrete one. Clearly stating the next action and who is responsible at the front desk to both the patient and your CA is absolutely essential to ensure you are not missing opportunities being presented. Dr. Foote shares his tip on using three-way communication in actioning a referral within your practice.
In this course we teach you how to create your own online videos, to educate your patients to increase your practice retention.
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