In this Craig discusses why, in a referral driven practice the person who earned the referral MUST receive it, and it's not why you think...

Craig discusses the ramifications of doing otherwise and highlights 3 key things that you can do in your practice immediately to begin increasing both retention and your internal referrals.

There are three words (alright it might be only two) that are most likely killing your practice. In this vlog Craig shares what they are and how to change them.